BactoSense provides valuable microbiological insights for your daily operations. BactoCare helps ensure that your system continues to deliver these insights reliably.
By combining preventive care, technical expertise, training and remote diagnostics, BactoCare supports your team throughout the lifetime of your system. Potential issues can be addressed earlier, unexpected interruptions reduced and operators supported whenever questions arise.
Support throughout the BactoSense lifecycle
Priority technical support
Get priority access to experienced bNovate specialists who understand your BactoSense system and its applications.
Whether you have an operational question or need help investigating an issue, our team provides practical and efficient support.
Proactive and preventive care
Regular maintenance and proactive system checks help reduce unexpected downtime and keep your BactoSense operating reliably.
Our service experts help identify potential issues early and ensure that your system receives the care it needs.
Expert guidance and training
Confident operators are essential for reliable monitoring.
BactoCare provides training and practical guidance to help your team use BactoSense effectively, understand system performance and apply good operational practices.
Remote monitoring and diagnostics
Remote diagnostics allow our experts to investigate system information without always requiring an on-site visit.
This can help identify potential problems earlier, accelerate troubleshooting and determine the most appropriate next steps.
Choose the right level of support
Every operation has different requirements. BactoCare is available in two service and support plans, allowing you to choose the level of preventive care, technical assistance and ongoing guidance that best fits your team.
Whether you need essential support for reliable day-to-day operation or more proactive monitoring and assistance, our team will help you identify the most suitable plan.
Compare BactoCare plans
