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GROW WITH US!

Field Application Scientist, 100%

United Kingdom, with international travel

You have a strong background in science, you like teaching and supporting people, and you would like to work in a cutting-edge technical field with sustainable purpose?

Join us as a Field Application Scientist!

Your mission will be to assist our customers in understanding our instruments and how to use them to best meet their needs.

As a member of the Service and Support team, you will work closely with Sales, Product Management and R&D. You will accompany the customers throughout their complete journey.
You will understand their application, train them, and guide them in testing methodology.
You will meet online and on-site, at first working mainly with Swiss and French customers, then in most of Europe.

Your Tasks

  • Support customer during the evaluation and implementation process.

  • Assist and support our customers with application issues and questions.

  • Install instruments at customer sites.

  • Provide and lead training of end-users.

  • Develop solid relationships with customers to understand their needs and provide personalised product/scientific presentations.

  • Support existing customers with additional training and application assistance as needed.

  • Lead product demonstrations and presentations that show potential and existing customers the power and utility of each product and how it relates for their research.

  • Provide feedback from customers and act as customer advocate.

  • Work cross functionally with sales and service to support implementation process.

  • Proactively provide enhancements feedbacks for development and optimization of applications, software, and hardware.

  • Document site activities through CRM (SalesForce).

  • Customer complaint handling and customer interactions to ensure total customer satisfaction.

  • Assist with or write documentation to enhance application and technical bulletins, user guides, procedures and technical manuals involving software or applications.

Your Profile

  • MSc or PhD in Biology, Environmental Engineering, Hydrogeology, Chemical Engineering, or any field related to water processes.

  • Ideally 1-2 years industry experience in water treatment or monitoring. Experience facing customers is preferred. Recent graduates will be considered with a relevant degree.

  • Strong organisation, with the ability to manage multiple projects.

  • Excellent written and spoken English. Another EU language would be an advantage.

  • Very good listening, communication, and presentation skills.

  • Willingness to travel for work (up to 60%, including 20% international) and able to optimise journey.

  • Adaptable to rapidly changing situations.

  • Comfortable working as part of a team and as an individual.

  • Committed to provide total customer satisfaction with absolute professionalism.

What we offer

  • Interesting, challenging and varied tasks in a team-oriented and international working environment

  • An expanding company with a vision for sustainability

  • The unique opportunity to grow with us!

About us

The roots of bNovate Technologies SA are in Lausanne,with a subsidiary for Marketing, Sales and Product Management in Zurich. We developed “BactoSense”, the first industrial flow cytometers, to continuously monitor bacteria in drinking water. Our ambition is to improve the safety and microbiological quality of water by setting the new standard in the water industry worldwide in providing innovative and sustainable solutions to assure: SAFE WATER. ANYTIME. ANYWHERE. Interested? Submit your application online (CV, cover letter, and work certificates) at www.bnovate.com/jobs. Only complete applications, submitted online in PDF format and matching the profile will be processed. Word documents are not accepted for security reasons

Apply to work with us using the form below!

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